FitQuest
Refund Policy
Last updated: 18 August 2026. FitQuest is operated by Animal Fitness Quest (L Taylor).
30-day money-back guarantee
Every Quest Pass starts with a 14-day free trial, so you can try everything before paying anything. If you are still not happy after your first payment, you can request a full refund within 30 days of the order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order email or receipt to request a refund, or contact us through the app's support channel and we will raise it for you.
Cancelling
You can cancel at any time from the Billing section of your Hero sheet. Cancelling stops future renewals and you keep full access until the end of the period you have already paid for.
Paddle's own refund policy also applies to all orders.